Delete Account

Delete your Goods Carrier account

This page is for the Goods Carrier mobile app (Android package com.goodscarrier.app). It explains how to request deletion of your account and associated data.

How to request deletion

You do not need to keep the app installed. Send an email from the same phone number or email address registered on your account:

1. Email goods.carrier777@gmail.com with the subject line Delete my Goods Carrier account.
2. Include: full name, registered phone number (+91), role (Customer or Driver), and a short confirmation that you want the account permanently deleted.
3. We will verify it is your account, then process the request.

If you still have the app, you can also open Help & Support and ask for account deletion. The email request above is enough on its own.

What we delete

• Account profile (name, phone, email, photo, role)
• Saved addresses
• Login / device tokens (including push notification tokens)
• In-app preferences (language, notification settings)

What we may keep, and for how long

We aim to complete deletion within 30 days of verifying the request. We may retain the following for legal, tax, dispute, or fraud reasons:

• Shipment / trip records needed to complete an open job, or to handle a dispute
• Payment, GST, and invoice records as required by Indian tax law (typically up to the statutory retention period)
• Records we must keep under a lawful request from authorities

Kept records are not used to provide the app to you after deletion.

After deletion

You will not be able to sign in with that account. Creating a new account later is a new registration; deleted profile data is not restored.